FAQ's
About ACH School Stores
What is ACH Stores?
ACH School Stores provides fully managed uniform systems. We eliminate the need for schools to manage inventory, distribution, and parent uniform questions by handling the entire process through an online store.
Who does ACH work with?
ACH works directly with school leadership and operations teams. Parents use the system, but schools are the decision-makers and partners.
________________________________________________________________________________________________
For Schools
How is ACH different from a traditional uniform vendor?
Traditional vendors sell uniforms. ACH provides uniform management.
We:
- Build a school-specific online store
- Align products to your exact uniform policy
- Handle ordering, shipping, and exchanges
- Manage parent questions directly
- Remove uniform-related work from school staff
Does the school need to manage inventory?
No. ACH does not require schools to store, track, or distribute uniforms.
All orders are placed online and shipped directly to families.
How does the application process work?
Schools apply to work with ACH so we can confirm:
- Uniform policy requirements
- Operational fit
- Timeline and readiness
Approved schools are onboarded on a rolling basis
What support does ACH provide to schools?
ACH manages:
- Parent inquiries related to uniforms
- Ordering and fulfillment questions
- Exchanges and sizing issues
Schools receive simple updates without needing to take action
________________________________________________________________________________________________
For Parents and Families
How do parents order uniforms?
Parents place orders through their school's ACH online uniform store.
Can parents pick up uniforms in-person?
Currently, we do not offer an in-person pick up option for uniforms. All transactions are done online and delivered via USPS.
Is shipping really free?
Yes. When 2 or more items are purchased, shipping is free.
What if an item doesn't fit?
ACH offers easy exchanges if sizing is not correct. See our refunds and return policy.
Who should parents contact with questions?
Parents should contact ACH School Stores directly for questions about orders, sizing, shipping, or exchanges.
Uniform policy questions should be directed to the school.
What makes ACH Stores different than other online uniform stores?
Glad you asked, we offer a Shop Now, Pay Later option for orders over $50 or more making it easier and cost effective for parents to purchase multiple uniforms for the one or many students they may have enrolled in school at the same time.
________________________________________________________________________________________________
Policies and Expectations
Does ACH set uniform rules?
No. Uniform policies are determined by each school. ACH follows the policy provided by the school and ensures all listed items align with it.
Can parents open a uniform store on their own?
No. ACH partners directly with schools. Parents cannot create stores independently.
What if my school is not partnered with ACH?
If your school is not currently partnered with ACH, they may be managing uniforms another way. Families are welcome to suggest ACH School Stores to their school leadership.
How can a school get started?
Schools can begin by submitting an application through our website. Applications are reviewed to ensure a strong fit.
Uniform management—handled.